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Dear Siskiyou Products,

This is just a note to thank you for your software and for your support. Recently, I have had one of your competitors calling and bugging me to try their software. I told them I was very happy with Cabinet Pro and was not interested in their software. This weekend I was at a home show and ran into another builder that just purchased this same software from the company that has been bugging me. This builder told me that after 13 weeks they still have not been able to get any support to figure out how to use their new (very expensive) software! They ended up having to fly to the software company's location to be shown how to use it. I told them how great your software and service was along with its capabilities. Needless to say I wish I had spoken to them sooner because I'm sure they would have been more happy with you software! Especially when he found out that you solve any problem I have in usually minutes of finding out there is a problem. I feel bad for them, because they're stuck with something they can't use! So thank you for doing a good job, and thank you for all of your help.

Timberline Cabinets LLC.
Philip Ashcraft, Manager
April 14, 2008

Hi Frank & Eliana,

We decided to write a letter to let you know about our experience with Cabinet Pro since we have purchased the software. We first purchased Cabinet Pro approximately 3 years ago. Our goal was to eliminate disagreements and misunderstandings related to the design of cabinets, placement of drawers, and other items that make up a set of cabinets. These problems needed to be confronted up front to save costly errors. Most of all we wanted to eliminate the bad feelings customers have when any disagreement arises. It is great when all details are discussed up front, put into a drawing (a picture is worth a million words), manufactured, delivered, installed, and presto – the customer gets what they imagined. Your Cabinet Pro software did this for us and much more.

We had hoped to use your software to generate a cutlist, but were skeptical about the accuracy. But with some time invested, it was in no time that we had accurate cut lists that could be trusted. Since that time we have used the cut list for all parts of our cabinets. We print a shop drawing of every face frame which shows the cabinet name, overall width, width of stiles and rails, drawer opening sizes, and indicated if it is an unfinished or finished end along with the amount of reveal the face frame has to the cabinet box. At this point Cabinet Pro did all that we had hoped for. However, there was more to come.

The first surprise was the decrease in time spent to cut out face frames. We sorted the cutlist to show from the largest to the smallest face frame pieces. It not only saved us time but also decreased the amount of wasted and unused material. The same things happened when we used the cutlist for the finished and unfinished ends, tops, bottoms, shelves, toe kick, backs, nailers, and all the drawer parts. The next logical step was to start using the door list.

We begin to print out a door and drawer front list using Cabinet Pro and compared it to the list we manually created. In time our usual error rate of 3 to 10 out of 150 or so doors and drawer fronts dropped to 0 to 3 errors. This alone was a huge cost and time savings. The errors we have now are usually because we forget to check a box in the software, and, as a result, a door or two is left out. We usually do not have any errors related to the wrong size doors.

Approximately 6 months ago we leased a CNC router, and upgraded our software to Cabinet Pro CNC edition. We now cut our cabinet box parts out with the CNC machine, using Cabinet Pro, CNC Edition. This machine cuts out the parts, line bores our boxes, notches our toe kicks, and makes our dados. We also, cut face frame arches with the CNC machine, using Cabinet Pro to make the code. In the past, arches took a lot of time to draw correctly on a piece of wood, cut out on a band saw, then sand out the crooked parts. Not now! The arches look perfect the first time. There has been a big time savings using the CNC Edition of Cabinet Pro, and the CNC router, along with eliminating errors.

One last thought is whenever we have had a problem trying to use the software (usually related to our ignorance) you have always helped us out. One main reason we decided to use Cabinet Pro was the comfort level we had that if there were a problem it would be taken care of. Speaking from our experience over the time we have had Cabinet Pro we made the right decision and have not been disappointed. We have gotten more from Cabinet Pro than we ever expected.

I would like to take this opportunity to thank you for your great cabinet design software. As the owner of a small 3-man shop, the computer design market can be a bit daunting. I looked at several design programs and found that yours was just as versatile and quite a few times much more versatile than many programs that were two to five times more expensive. I have used the program for about 4 years now and I am very satisfied with it. I have also come to value your support and look forward to the times we talk as much for the friendship that we have developed over the years.

Having just purchased a CNC router I am looking forward to the next step of the CNC part of the program. It is of great value to me that you will give individual attention to problems that I am having and are quick to fix or explain a problem that I may be having. Thank you again for your program and support.

Dear Siskiyou Products,

    Too often in our busy lives we don’t take the time to appropriately thank those who deserve gratitude. I wish to take this time to thank you, Frank, for your outstanding business practices.   When we began looking into the computer programs for producing designs and cutlists for our small two man shop we were taken aback by the sales pitches and prices of other programs. The prices were way out of our reach for a start up operation like we were.
    I must admit to you Frank that the first time I contacted you I was skeptical as to whether or not Cabinet Pro would do everything as advertised and at such a great price. We are now going into our third year with Cabinet Pro and there is no looking back. Frank, your product has done everything you said it would and more. Your professionalism and courtesy on technical advice is outstanding. The thing I admire the most is your honesty and integrity, two values which I deem utmost important. We look forward to many years of continued business with you and Cabinet Pro.
    It has really been a pleasure using Cabinet Pro and again Frank thank you for your honest business practices, for producing an outstanding product and your courteous support

Just a note to thank you for the splendid job you’ve done to customize your already outstanding program to our specific needs here at Rosewood. We really appreciate the direct line of communication, open at all times between us to solve the smallest problems, and to keep us on line in the shop.

Your attention to detail, and constant efforts to upgrade all aspects of Cabinet Pro is constantly paying off for us, the ease of use of your program and the endless choices of application assure us of Cabinet Pro being there to fit a specific need for as long as we can see.

After exploring all the various programs offered, from low to high priced, we chose Cabinet Pro, and are firmly convinced that the choice was a correct one. You have our highest recommendation.

I have just received your latest update, and again I have to tell you how amazed I am at the power, versatility, and convenience of the program. It has become an almost indispensable part of our operation. We purchase all our cabinet doors from an outside source, and by using your program’s cutlist, we have reduced ordering errors to the point that the program has paid for itself in this area alone.

    For over a year our small, highly custom cabinet shop has increasingly benefited from Siskiyou Products’ Cabinet Pro software program. Mainly because of our lack of computer experience, it took a while before we became comfortable enough with the program to use it fully. Now our cabinet design, cutting lists, and bids are quickly and accurately prepared.   What pleases us the most at this point is the reduction of human errors previously made and the significant lessening of tedious paper work.
    There are many of these programs on the market, and --believe me--they are all complex and difficult to master. You will definitely need, especially at first, timely help from your vendor. We found Mr. Jimenez to be available and helpful in regard to our numerous telephone calls for assistance.
    Before purchasing Cabinet Pro, we looked at other systems as well. We selected Cabinet Pro because of its affordability, attractiveness, and adaptability to our particular concerns.